V.I.P. Service Customer Service Plan

Electrical VIP Ott Plan 100 Satisfaction Guaranteed
  • Priority Service —
    As a member of the VIP Customer Service Plan, you are our priority, and jump to the head of the line when you call! This applies to routine and emergency calls.
  • No Emergency Service Fees —
    If you are in need of an emergency service, no matter what time of day or night you call, you will not pay a premium fee.
  • Value Pricing —
    As long as you are a member, you will receive our discounted value pricing.
  • Home Safety Check Up —
    We will conduct a thorough inspection of the most important electrical equipment in your home to make sure your family is safe from the dangers of electrical fire, damage, or shock. If your smoke detectors require batteries, we will install them for no extra charge. Performing this valuable inspection now reduces the potential for disastrous failures in the future.
  • Home Safety Promise —
    Our commitment to your family’s safety is so passionate that we promise to annually return to your home for an inspection, and to test safety equipment. If any smoke detector, carbon monoxide detector, or ground-fault-interrupter receptacle we install fails, it will be replaced for FREE.
  • Transferable —
    If you move, your VIP Customer Service Plan can either be transferred to your new home, or to the buyer of the home you are selling-Your choice!